Consolidating Multiple Publlish Accounts

Learn how to consolidate multiple Publlish accounts or organisations into one — move channels, migrate team members, and streamline your setup when you have fragmented accounts.

Over time, teams sometimes end up with multiple Publlish organisations that should be one — maybe a team member created a separate account, a client set up their own organisation that you now manage, or you have legacy accounts from before a restructure. This guide covers how to consolidate them.

Why Consolidation Happens

Common scenarios where consolidation is needed:

You signed up for Publlish separately for different clients and now want everything in one place
A client had their own Publlish account and has handed social media management over to your agency
Multiple team members created separate organisations instead of joining a shared one
You're restructuring from per-client organisations into a single agency organisation

What "Consolidation" Actually Means

Publlish doesn't have a one-click "merge accounts" feature. Consolidation is a manual process of:

Moving channels from one organisation to another by disconnecting and reconnecting
Migrating team members by removing from old organisations and inviting to the new one
Accepting the loss of historical analytics data tied to the old organisation connections

This is worth doing when the long-term operational benefit of having everything in one place outweighs the short-term migration effort.

Step-by-Step Consolidation Process

Step 1 — Choose your "primary" organisation

Decide which organisation everything will consolidate into. This is usually your main agency or team organisation — the one with the most channels or the most established setup.

Step 2 — Export analytics from organisations you're closing

Before disconnecting anything, go through each organisation you're closing and export or screenshot the analytics data you want to keep. Once you disconnect channels, that historical data in Publlish is gone.

Step 3 — Disconnect channels from the old organisations

For each channel in an organisation you're closing:

Log into that organisation
Go to Channels and disconnect each channel

Disconnecting a channel →

Step 4 — Connect channels in the primary organisation

After disconnecting from the old organisation, connect each channel to your primary organisation:

Log into the primary organisation
Go to Channels → Connect a Channel
Connect each channel

Since channels can only be in one organisation at a time, they'll be available to connect once removed from the old org. Connecting channels →

Step 5 — Migrate team members

For each team member in an organisation you're closing:

Remove them from the old organisation (Settings → Team → Remove)
Invite them to the primary organisation with the appropriate role

Adding users and permissions →

Step 6 — Recreate scheduled content

Scheduled posts in the old organisation's queue cannot be migrated automatically. Note down any important upcoming posts and recreate them in the primary organisation. Posts already published on social platforms are unaffected.

What You'll Lose in the Process

Be prepared for:

Analytics history — historical data in Publlish tied to old connections starts fresh when you reconnect
Scheduled queue — posts scheduled in old organisations need to be manually recreated
Ideas and drafts — content in old organisations' Ideas and Drafts sections must be manually moved or recreated

The content on your actual social media platforms is unaffected — only what's inside Publlish changes.

Frequently Asked Questions

Is there a way to automatically merge two Publlish organisations? No — there's no automatic merge feature. Consolidation is a manual process of disconnecting and reconnecting channels and re-inviting team members.

Will I lose my analytics data when I consolidate? Analytics data in Publlish is tied to the connection history in that organisation. When you reconnect a channel to a new organisation, analytics start fresh from that point. Export what you need before disconnecting.

How long does consolidation take? For a small team (5–10 channels, 3–5 users), consolidation takes a few hours. For larger setups, plan half a day and do it during a low-activity period.

What if a channel shows as "Unavailable" when I try to reconnect it? It may not have been fully disconnected from the old organisation yet. Check that the disconnect was completed, wait a few minutes, and try again. Unavailable channel guide →