Removing a User from Your Publlish Organisation
Learn how to remove a team member from your Publlish organisation — what happens to their scheduled posts and drafts, how to offboard cleanly, and how to manage channel connections they set up.
When a team member leaves, a freelancer's contract ends, or a client relationship wraps up, you'll need to remove their access from your Publlish organisation. This guide covers how to do it cleanly and what to check before you remove someone.
How to Remove a Team Member
- Go to Settings → Team in your Publlish dashboard
- Find the team member you want to remove
- Click the three-dot menu or edit icon next to their name
- Select Remove or Remove from Organisation
- Confirm the removal
The person immediately loses access to your Publlish organisation. They can no longer log in and view or edit any content, channels, or settings.
What Happens to Their Content
Removing a user does not delete or change any of their scheduled posts, drafts, or published content:
- Scheduled posts remain in the queue and will publish at their scheduled times
- Draft posts remain in the drafts section — assign them to another team member for review
- Published posts are unaffected — they remain live on the social platforms
- Ideas they created remain in the Ideas library
- Notes they left on posts remain visible
Their name may still appear as the author on posts they created, depending on how your Publlish interface displays authorship.
Before You Remove Someone — Checklist
Check their scheduled posts Look through the queue for posts they created. If any require approval or are in draft state, assign them to another team member before removing the user.
Check channel connections they set up If the departing team member connected any social channels to Publlish using their own social media credentials (e.g. their personal Facebook login for a Page), those connections may break when they leave if their access to the underlying social account is removed.
Action: Identify any channels they connected and proactively refresh those connections using an account that will remain active. Refreshing a channel →
Downgrade before removing (optional) If you want to preserve their session history and audit trail but cut off their ability to act, downgrade them to Viewer first, then remove when you're ready.
Removing Client Access
If you've given a client Viewer or Approver access and the engagement is ending, remove their access as part of your client offboarding process:
- Remove the client user from your organisation
- Disconnect their social channels from your organisation (so they can connect to a new agency or their own Publlish account)
- Export any analytics reports they may need
Frequently Asked Questions
Will removing a user delete their scheduled posts? No — all their scheduled posts remain in the queue and will publish as planned. Only their ability to log in and make changes is removed.
Can a removed user be re-invited later? Yes — send them a new invite through Settings → Team at any time. They'll rejoin with whatever role you assign.
What if the removed user connected social channels with their personal credentials? Those channel connections may break if their access to the underlying social account is revoked. Refresh the channel connections proactively before removing the user. Refreshing channels →
Can I see a log of what a removed user did before they left? Activity logs depend on your plan. Some plans include audit trail features — check your Settings for available log data.
Does removing a user free up a team seat on my plan? Yes — removing a user frees their seat, allowing you to invite a new team member without upgrading.