Collaborating on Content with Notes in Publlish
Learn how to use Notes in Publlish to leave feedback, ask questions, and collaborate with your team directly on draft posts — without leaving Publlish or switching to Slack or email.
Notes in Publlish let you and your team leave comments, feedback, and questions directly on draft posts — keeping all content-related conversation in one place rather than scattered across Slack threads and email chains.
What Are Notes?
A Note is a comment attached to a specific post in Publlish. Notes are visible to all team members with access to that channel, and they persist with the post — so when you open a draft, you can see the full conversation history around it.
Notes are used for:
- Leaving feedback on a draft ("The hook is too weak — try leading with the stat instead")
- Asking questions before scheduling ("Has this been approved by legal?")
- Providing context with a post ("This post ties to the campaign launching Thursday — don't move the time")
- Approving with conditions ("Approved — but update the hashtags before it goes live")
- Flagging issues after a post publishes ("The link in this post is broken — note for next time")
How to Leave a Note on a Post
- Open any post — draft, scheduled, or published
- Look for the Notes panel or tab on the post detail view
- Click Add Note or type in the Notes field
- Write your comment
- Click Post or Save Note
The Note will be visible to all team members with access to that channel. Depending on your Publlish settings, team members may receive a notification when a Note is added to a post they're involved with.
Replying to Notes
Notes support threaded replies — you can reply directly to a specific Note to keep related feedback together:
- Find the Note you want to reply to
- Click Reply
- Write your response
- Submit
This keeps approval conversations readable — the original feedback and the response are grouped together rather than being separate entries in a chronological list.
Resolving Notes
Once a piece of feedback has been acted on, you can mark a Note as resolved:
- Find the Note
- Click Resolve or the checkmark icon
- The Note is marked as done — it remains visible in the history but is visually distinguished from open notes
Resolved Notes don't disappear — they create an audit trail of what feedback was given and addressed.
Notes in the Approval Workflow
Notes are the primary tool for communicating during the review process:
When rejecting a draft: Always add a Note explaining what needs to change and why. Vague rejections ("Doesn't work") frustrate contributors — specific Notes ("The CTA needs to be a question to drive comments, not a statement") improve the work and build the team's skills.
When approving with conditions: Approve the post but add a Note flagging something to fix or improve. Example: "Approved — but swap hashtag #marketing for #b2bmarketing before it goes out."
When the contributor has questions: A contributor can add a Note to a draft before submitting it for approval — flagging uncertainties, asking for a decision, or providing context for the approver.
Notes on Published Posts
Notes aren't just for drafts — you can add them to scheduled and already-published posts too. Uses include:
- Flagging a post that performed unusually well or poorly for the team to review
- Noting a connection between a post and a campaign result
- Leaving a reminder about what to do differently next time
- Recording client feedback on published content
Best Practices for Notes
Be specific. "The caption needs work" is not a useful Note. "The caption is 50 words too long for LinkedIn — cut the third paragraph" is actionable.
Tag the person (if your Publlish version supports @mentions in Notes) to ensure the right person sees the feedback.
Use Notes instead of Slack for content feedback. Notes stay attached to the post permanently — Slack messages get buried. Any decision or feedback about a specific piece of content belongs in the Note on that post.
Resolve Notes as you action them. Keeping Notes clear of old resolved feedback makes it easier to see what's still outstanding.
Frequently Asked Questions
Can I @mention a team member in a Note? Mention support in Notes depends on your Publlish interface version — check for the @ option when composing a Note.
Do Notes get deleted when a post is deleted? Notes are attached to the post. When a post is deleted, its Notes are deleted with it.
Can clients see Notes on posts? If a client has Viewer or Approver access to Publlish, they can see Notes on posts within their channel group. Be mindful of what you write in Notes if clients have access.
Are Notes visible on published posts? Yes — Notes remain visible on posts even after they've been published, as a record of the discussion around that content.
Is there a character limit for Notes? Notes support a reasonable amount of text for contextual feedback. Exact limits depend on your Publlish version.