How to Upgrade Your Publlish Plan
Learn how to upgrade from the Free plan to Pro, or from a Starter agency plan to Growth or Professional in Publlish — step by step, with details on when the upgrade takes effect and how billing works.
Upgrading gives you immediate access to more social accounts, additional features, and higher usage limits. This guide covers how to upgrade from Free to Pro, how to move between agency plan tiers, and how billing works when you upgrade.
Upgrading from Free to Pro (Brand Plan)
- Log into your Publlish account
- Go to Settings → Billing or click the Upgrade prompt in your dashboard
- Select the Pro plan
- Enter your payment details
- Confirm
Your Pro access activates immediately. You'll be charged $3.99/month for each social account you connect — starting from the date you upgrade.
Upgrading Between Agency Plans
If you're on Starter and need to move to Growth or Professional (for example, because you've exceeded your account limit or need white label reports):
- Go to Settings → Billing
- Select your new plan
- Confirm the upgrade
The upgrade takes effect immediately. You'll be charged the new plan rate from the date of the upgrade, with any unused portion of your current plan prorated.
See agency plan features and pricing →
Adding More Social Accounts (Agency Plans)
On agency plans, you can add packs of 5 extra accounts for $15/month per pack — without upgrading to the next plan tier:
- Go to Settings → Billing
- Look for Add More Accounts or Account Add-Ons
- Select the number of packs you need
- Confirm — the additional accounts are available immediately
This is cost-effective when you need slightly more capacity than your current plan includes but aren't ready to jump to the next tier.
When Does the Upgrade Take Effect?
Upgrades take effect immediately — as soon as you confirm the new plan, your account unlocks the new features and limits. You don't need to wait for the next billing cycle.
How Billing Works on Upgrade
Free to Pro: You're charged $3.99/month per connected social account from the date of upgrade. Your first charge is prorated to the end of your first billing month.
Agency plan upgrades: You're charged the new plan rate from the upgrade date. Any unused days on your old plan may be prorated depending on Publlish's billing system.
Starting the Free Trial on an Agency Plan
If you haven't tried an agency plan yet, Publlish offers a 14-day free trial on all agency plans — no credit card required. Contact Publlish to start your trial: publlish.com/contact-us → or visit publlish.com/pricing-for-agencies →
Frequently Asked Questions
Does upgrading take effect immediately? Yes — your new plan activates the moment you confirm the upgrade.
Will I lose any data when I upgrade? No — upgrading never affects your existing content, channels, or settings.
Can I upgrade mid-billing cycle? Yes — you can upgrade at any time. Billing is typically prorated from the upgrade date.
What if I want to move from the brand Pro plan to an agency plan? Contact Publlish support to discuss switching between plan types. The transition involves a plan change that support can assist with.
Is there a free trial on the Pro brand plan? Yes — 14 days, no credit card required. Start at publlish.com/pricing →